Benefits of Direct Routing in Microsoft Teams – Bring Your Own Trunk

Any UCaaS solution remains a challenge for enterprises having global presence. Only after you start whiteboarding or drawing your solution in Visio that you realise the type of sites you need to accommodate; regulated, non-regulated, sites with calling plans, sites without calling plans… are to name a few. Realising the dream of UCaaS implementation for such companies remain unrealistic until a viable hybrid solution is presented by OEM to the customer. Direct Routing is a welcome step by Microsoft in this direction.

Microsoft’s Commitment to UC Deployment Models; On-Premises, Hybrid, & Online

Technology leaders keep their products relevant in ever changing landscape of the world of business. Their vision is not driven by just the market requirements, it is also propelled by ground-breaking ideas to revolutionize...

Dissecting Roadmap of Microsoft Teams

Microsoft released a roadmap document of Microsoft Teams, Roadmap for Skype for Business capabilities coming to Microsoft Teams now available. This article is to read important aspects of this roadmap between...

Cisco buys major UCaaS player, BroadSoft for $1.9 Billion

Broadsoft provides cloud based unified communications (UCaaS) solution including cloud PBX & team collaboration. It also provides cloud based contact centre (CCaaS) solution. These are the three areas Cisco has been focusing a lot in last couple of years. Cisco has struggled to make a mark in UCaaS segment. This acquisition helps Cisco in this segment significantly. Although it raises many pertinent questions as well.