Stringent Telecom Regulation – is it good or bad for a country?

Long-distance phone calls become inexpensive after moving away from public switched telephone networks (PSTN) to VoIP. This is because the calls are no more processed over commercial telecommunications line (costlier). Instead, calls are processed over company owned or external internet network (cheaper).

Read More

An Approach to Transform Enterprise Communications Infrastructure

The discussion usually starts with a question “Why to transform”? Responses to this question are influenced by technology and business use cases. While technology used to be the driving factor in past… nowadays, it’s no more the primary factor. CIOs are increasingly looking to solve their business-related challenges through these transformations.

Read More

Benefits of Direct Routing in Microsoft Teams – Bring Your Own Trunk

Any UCaaS solution remains a challenge for enterprises having global presence. Only after you start whiteboarding or drawing your solution in Visio that you realise the type of sites you need to accommodate; regulated, non-regulated, sites with calling plans, sites without calling plans… are to name a few. Realising the dream of UCaaS implementation for such companies remain unrealistic until a viable hybrid solution is presented by OEM to the customer. Direct Routing is a welcome step by Microsoft in this direction.

Read More

Microsoft’s Commitment to UC Deployment Models; On-Premises, Hybrid, & Online

Technology leaders keep their products relevant in ever changing landscape of the world of business. Their vision is not driven by just the market requirements, it is also propelled by ground-breaking ideas to revolutionize...

Read More