Stringent Telecom Regulation – is it good or bad for a country?

Long-distance phone calls become inexpensive after moving away from public switched telephone networks (PSTN) to VoIP. This is because the calls are no more processed over commercial telecommunications line (costlier). Instead, calls are processed over company owned or external internet network (cheaper).

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Benefits of Direct Routing in Microsoft Teams – Bring Your Own Trunk

Any UCaaS solution remains a challenge for enterprises having global presence. Only after you start whiteboarding or drawing your solution in Visio that you realise the type of sites you need to accommodate; regulated, non-regulated, sites with calling plans, sites without calling plans… are to name a few. Realising the dream of UCaaS implementation for such companies remain unrealistic until a viable hybrid solution is presented by OEM to the customer. Direct Routing is a welcome step by Microsoft in this direction.

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Microsoft’s Commitment to UC Deployment Models; On-Premises, Hybrid, & Online

Technology leaders keep their products relevant in ever changing landscape of the world of business. Their vision is not driven by just the market requirements, it is also propelled by ground-breaking ideas to revolutionize...

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Dissecting Roadmap of Microsoft Teams

Microsoft released a roadmap document of Microsoft Teams, Roadmap for Skype for Business capabilities coming to Microsoft Teams now available. This article is to read important aspects of this roadmap between...

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Cisco buys major UCaaS player, BroadSoft for $1.9 Billion

Broadsoft provides cloud based unified communications (UCaaS) solution including cloud PBX & team collaboration. It also provides cloud based contact centre (CCaaS) solution. These are the three areas Cisco has been focusing a lot in last couple of years. Cisco has struggled to make a mark in UCaaS segment. This acquisition helps Cisco in this segment significantly. Although it raises many pertinent questions as well.

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Microsoft Teams – As a Collaboration hub for teamwork

Basically, Microsoft Teams is built in response to the evolution of collaboration in the modern workplace. It delivers on fifteen core features to be a preferred collaboration application for high performing teams.

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Fundamentals of Microsoft Teams

Microsoft Teams is a workspace tool in office 365 used as enterprise messaging application. It supports persistent and threaded chats to keep the team engaged. It gives you option to have team based..

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Call Flow During Media Bypass - Skype For Business

Media bypass allows an end point to go around the gateway or mediation or SBC to setup media session with next hop (another end point or gateway). Usually, objective of the media bypass is to reduce the number of hops in a media session in order to...

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Unified Communications in Virtual Environment

Organizations have many benefits of adopting virtualization. Server virtualization offers benefits like increased ROI, infra consolidation (storage, network ports, cabling etc.), faster hardware replacement, enhanced disaster recovery etc. and desktop virtualization...

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Skype For Business Mac Broadcast – Key Takeaways

Skype for Business Mac is the latest version of Lync for Mac 2011. It is slated to be under preview any time soon (within couple of weeks from now). It promises less feature parity with windows...

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Plugin Free Audio-Video Calling by Skype Users

Microsoft announced support of plugin free voice and video (peer to peer and group) by Skype users on Microsoft Edge browser. It is in continuation of the effort to reduce feature parity between skype...

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Mitel Acquires Polycom – A warm\cold ripple across unified communications enthusiasts

As per Reuters report, Mitel is buying Polycom for about $ 1.96 billion in cash and stock. The news has sent a warm\cold ripple across unified communications enthusiasts...

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End of Mainstream Support for Lync 2010 Products

Microsoft will stop supporting following products under mainstream support, as of April 12 2016.

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Skype For Business - Meeting Features To Increase Productivity

Microsoft brings co-authoring directly into Skype. A user can compose the notes during the meeting and see, real time, how people help on work. It is as if everyone was in the same room...

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Skype For Business – Offline Messages

Ever wanted to be able to send a message while recipient being offline? Microsoft has introduced the much awaited feature in Skype For Business. You can now send Skype for Business messages ...

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Skype For Business – Preloaded file attachment to the meeting

A user attaches one or more files to an invite and they are preloaded to their meeting in the attachments area of the meeting. Once you join the meeting, they are already there. This helps ..

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Skype For Business Mobile – Upcoming Features

On-the-go business users leverage SFB mobile applications frequently. However, they get less features on mobile than they get on desktop. Skype runs on three mobile platforms: Windows ...

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Skype For Business (SFB) Across Devices & Applications

Microsoft’s commitment, to extend rich Skype experience across devices, has gone further deeper. Skype For Business (SFB) is being made available to various devices and applications ...

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HDX RealTime Optimization Pack & Its Features

Virtual Desktop Infrastructure (VDI) environment has always been a challenge for Microsoft Lync\SFB. There are many features which are either not supported, or supported but with additional requirements. How do we handle ...

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Microsoft Intune Integration with Skype for Business (SFB)

Microsoft Intune provides mobile device management, mobile application management, and PC management capabilities from the cloud. Using Intune, organizations can provide their employees ...

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About Project Rigel

Codename of an initiative, by Microsoft, to enable Skype meeting experience across meeting spaces. Majority of meeting rooms just have traditional systems (projector, standard display, a telephone ...

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OBJECT-RTC – IS IT WRTC 2.0?

First, let’s understand RTC. Real-time communications (RTC) enables mode of communications in which all users can exchange information instantly or with negligible latency. Examples of these communications include voice and video communication, instant messaging, application sharing, collaboration etc. Microsoft, CISCO etc. use this platform to develop...

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Unified Communications Product Evaluation

Unified communications product evaluation is never an easy work to do. There are various floating and static factors which dictate the whole process. During my stint as a unified communications ...

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Office Web Apps Server : Lync 2010 vs Lync 2013

Users with Lync 2013 can experience the full capabilities of Office Web App Server; only users of Lync 2013 will be able to do such things as scroll through PowerPoint slides independent of the ...

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