Cisco buys major UCaaS player, BroadSoft for $1.9 Billion

Broadsoft provides cloud based unified communications (UCaaS) solution including cloud PBX & team collaboration. It also provides cloud based contact centre (CCaaS) solution. These are the three areas Cisco has been focusing a lot in last couple of years. Cisco has struggled to make a mark in UCaaS segment. This acquisition helps Cisco in this segment significantly. Although it raises many pertinent questions as well.

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Telecom Regulations – Challenges and Solutions

Voice over Internet Protocol (VoIP) enables enterprises to use the Internet as transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the...

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Unified Communications in Virtual Environment

Organizations have many benefits of adopting virtualization. Server virtualization offers benefits like increased ROI, infra consolidation (storage, network ports, cabling etc.), faster hardware replacement, enhanced disaster recovery etc. and desktop virtualization...

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Unified Communications Security Considerations

Unified Communications (UC) platform extends various types of modalities; chat, presence, audio, video, file sharing, desktop sharing etc. to authenticated and anonymous users. These users connect...

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Planning Resilient Enterprise Voice Setup in Skype For Business (SFB)

Enterprise Voice is regarded as the primary business communication tool. It is critically important for organizations to have a sound resiliency plan of it. In case of enterprise voice outage...

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Enable Federation between Cisco Jabber and Microsoft Skype For Business (SFB) Server

XMPP service runs on Skype For Business (SFB) Front End and Edge Server. You can use this component to federate with internal or external Jabber setup. You can also share same name space...

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Options to Integrate Microsoft & Cisco Communications System

Cisco’s presence in network side and Microsoft’s presence in software side, continues to improvise unified communications space of an organization. Choice between two is a discussion of advanced...

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